FAQ

Frequently Asked Questions

Why choose SuperStack?

Our mission is to provide you with the best talent from all over the world. You do not have to pay until we have found the best candidate for your company. The focus is on people rather than job offers.
As a company, all of our decisions are made with the goal of improving their careers in the long-term, not just seeking the next job they will take.
Additionally, we partner with companies to create offers. Rather than searching for a lot of skills in a single person, we try to understand and meet the needs of our clients.

How does SuperStack work?

In SuperStack we offer two different types of services:

Remote Recruitment, if a candidate accepts an offer provided by SuperStack, we charge a small commission based on the candidate’s salary. The candidate is hired through the client and everything is arranged by the client once the offer is accepted.

Remote Outsourcing, after a candidate accepts an offer provided by SuperStack , we handle the contract in accordance with the candidate's country regulations and taxes, as well as monthly salary payments. However, if you are not happy with the candidate we can offer you a replacement in less than 15 days.

Do I have to hire candidates for a minimum period of time?

Absolutely not.
Depending on your needs, you can decide how long the candidate will work with you. Because some start-ups or companies need candidates occasionally, our contracts are not fixed-term. Also, we offer open contracts in the event you are not satisfied with the candidate's performance, so you can change it at your discretion.  

What is Innovation Lab?

Our team at SuperStack offers more than just staff augmentation; we provide management and technical expertise, divided into four areas: Strategic Design, Product Development, Analytics, and Growth Strategies. Rather than just providing extra hands, we'll help guide your strategy, enact sustainable practices, and help your product level up. 

What services are provided within Innovation Lab?

1. Design: With the help of designers and developers, we collaborate, provide feedback, and implement interface design, user experience design, product design, and human-centered design solutions
2. Product Development. Our team of designers will work closely with you to build the best possible product for your intended audience.
3. Analytics: SuperStack helps you create an analytic stack as a key event to understand your users' behaviors.
4. Growth. SuperStack listens to your needs and helps you see your product's potential from a fresh perspective.

Do I need to move to the company's location?

Absolutely not, our jobs are mainly remotely. It is our mission to allow people from all over the globe to work in one space so that we can build bridges between countries.